Frequently asked questions
Short answers about Digital Product Passports and about the platform.
What is a Digital Product Passport?
A structured digital record about a product, reachable through a data carrier such as a QR code on the product. It holds information such as identification, materials, substances, repair and end-of-life handling. Different readers may see different parts.
Which products need one, and from when?
It depends on the product group. For batteries the date is set in law: from 18 February 2027 for electric-vehicle batteries, batteries for light means of transport and industrial batteries above 2 kWh. For other groups, such as textiles, steel or furniture, the EU has published an indicative plan but the detailed acts are not yet adopted.
Does using the platform make us compliant?
No software can promise that. The platform supports you in preparing and managing product information. Whether a passport meets a legal requirement depends on the applicable act and on the accuracy of your data.
Which industries do you support?
Textiles work end to end today with a prototype field set. Batteries, electronics, furniture, construction products, metals, automotive components and packaging use the same functions with a field set that is configured in a project.
How is supplier data collected?
You create a request for specific fields and send the supplier a link. The supplier fills in the values without needing an account. You then approve the data or ask for changes. Sending the link by e-mail from the platform is planned; today you copy the link.
Who can see which data?
Each field has an audience: public, parties with a legitimate interest, or authorities. The public passport shows public fields only. Verified access for the two restricted groups is planned.
Can we export our data?
Yes. Product lists can be exported as CSV. CSV import and further export formats are planned.
Does it integrate with our ERP or PIM?
Not yet as a standard function. An API is planned, and integrations are scoped individually in Enterprise engagements.
Where is the data hosted?
On a server in a data centre in Nuremberg, Germany.
What does the platform cost?
The price depends on the size of your catalogue, the product groups and the set-up work involved. After a demo you receive a written offer with scope and price. There is no online checkout.
How do we get started?
Send the contact form with a few details about your products and suppliers. We reply by e-mail and suggest a first conversation.
Ready to manage your product data more effectively?
Tell us about your organisation, product portfolio and DPP requirements.
Model, batch and item level
Three audiences per field
Versioned publication
Hosted in Germany